Why select PENSKE COLLISION CENTER for your repairs?

We believe that there are several reasons for selecting our facility: We strive to
provide exceptional customer service. Our staff is committed to making the repair
experience as smooth and painless as possible. Our goal is to keep you informed
during the repairs in a timely manner.

We are recommended by over 12 area dealerships and we repair ALL MAKES AND
MODELS.

We are certified by Mercedes Benz, Audi, BMW, and Jaguar and feature techs
certified by Toyota, Lexus, and Smart, as well as Acura, Honda, and Mazda
technicians.

We are committed to continuing technical education and training for our employees.

We enjoy a working relationship with all major insurance companies and work hard
to ensure a smooth repair process.

We feature a lifetime warranty on repairs.

Considering selling your car? Have a lease return coming up soon? If you are
paying out of pocket we can custom design a repair plan to fit your budget including
a much less expensive “small damage repair option” and paintless dent repair
services.

YOU are the boss! We work for you to ensure that your car is properly repaired.

Beware of selecting the most inexpensive estimate

We all like to get a good deal, but how motivated should we be when it comes to
searching for the least expensive estimate in regard to our vehicle repair? There
are few reasons why the cheapest estimate is not always the best option. Consider
the following standards:

INDUSTRY STANDARD

Industry Standard repair is the level many good shops want to achieve. It is the
minimum level of repair your insurance company owes you for collision repairs
using cost as the major guideline. You will also hear things like “reasonable and
customary for the market area”. This phrase helps them adjust the cost of repairing
your car, again based on pricing and the area where the repair shop is located. It
makes “industry standard” less of a goal and more of a moving target. In many
cases, our automobiles are the second largest single purchase that we will make.
Therefore, we need to preserve the fit, finish, and function of our investment so that
it will perform correctly long after the collision repairs have been completed. Also,
with the issue of diminished value upon the sale or return of a vehicle, if a cheaper
repair is performed, it will definitely affect the resale or trade in value of a vehicle.

OEM/ FACTORY AND PENSKE STANDARDS

This level of repair may be beyond what your insurance company is willing to pay,
but at Penske Collision we defer to the folks who built your car when it comes to
safety and procedures. We absolutely follow manufacturer’s guidelines. Repairs
of this quality level may require a monetary commitment from you, but we will work
with you to fully disclose all hidden damages and additional costs before work
proceeds. We will ask you to specify this repair level if you desire the very best.